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Affiliate Agreement


1. Introduction

Welcome to the  SMART Affiliate Program.  
This program allows registered users to earn commissions by referring customers, promoting products, and introducing merchants to the Ballangk Mall platform.

By participating in the Affiliate Program, you agree to comply with these Terms of Use.

Ballangk Mall reserves the right to update or modify these terms at any time without prior notice.

2. Eligibility

To participate in the Affiliate Program, users must:

  • Be a registered user of Ballangk Mall.
  • Be at least 18 years old.
  • Complete the minimum purchase requirement (if applicable) to activate affiliate membership.
  • Provide accurate personal and payment information.

Ballangk Mall reserves the right to approve or reject affiliate applications.

3. Affiliate Membership

Affiliate members are users who promote Ballangk Mall products using referral links or social sharing tools.

Affiliates may earn commissions through:

  • Product referrals
  • User referrals
  • Store referrals
  • KOL promotional campaigns
  • Live selling activities

Affiliate members must comply with the platform s marketing and promotion guidelines.

4. Referral System

Affiliates receive a unique referral link or code.

When a new user registers or purchases through this referral link, the affiliate may receive commissions based on the platform s commission structure.

Referral tracking is managed automatically by the Ballangk Mall system.

Ballangk Mall reserves the right to validate referral activity to prevent abuse or fraud.

5. Commission Structure

Affiliate commissions are distributed based on the platform s smart affiliate system.

Example commission distribution:

Role  

Commission  

Affiliate Level 1

Direct referral commission

Affiliate Level 2

Secondary referral commission

Affiliate Level 3

Tertiary referral commission

KOL Promotion

Commission from live-selling or promotions

Store Referral

Commission when introducing new merchants and merchant agree to give exclusive in Ballangk Mall platform.

Platform

Remaining operational commission

 

Merchants may choose commission rates depending on their promotional campaigns.

Delivery fees and taxes are excluded from commission calculations.

6. User Referral Rewards

Affiliates may receive rewards when referring new users.

Example:

  • New user registration via referral link
  • One-time referral bonus (subject to campaign rules)

Ballangk Mall reserves the right to modify referral incentives.

7. Store Referral Rewards

Affiliates may also earn rewards by introducing merchants to open stores on Ballangk Mall.

Rewards may include:

  • Fixed referral bonus
  • Promotional incentives
  • Campaign-based rewards

All store referrals must be verified by the platform.

8. Prohibited Activities

Affiliates must not engage in any of the following:

  • Fraudulent transactions
  • Self-referrals or fake accounts
  • Misleading advertising
  • Spam marketing
  • Manipulating the commission system
  • Unauthorized use of Ballangk Mall branding

Violation of these rules may result in:

  • Commission cancellation
  • Account suspension
  • Permanent ban from the affiliate program

9. Commission Payment

Affiliate earnings will be recorded in the Ballangk Mall wallet system.

Withdrawal rules:

  • Minimum withdrawal: $10
  • Payment methods:
    • ABA Bank
    • ACLEDA Bank
    • Canadia Bank

Processing time is typically within 24 hours after approval.

Ballangk Mall may apply a small service fee where applicable.

10. Order Verification

Commissions will only be confirmed after:

  1. Customer order is completed
  2. Payment is verified
  3. Order is not refunded or cancelled

Ballangk Mall reserves the right to reverse commissions if orders are refunded or fraudulent.

11. Affiliate Responsibilities

Affiliates must:

  • Promote products honestly
  • Follow platform policies
  • Respect intellectual property rights
  • Maintain accurate account information

Affiliates are responsible for their own tax obligations if applicable.

12. Account Termination

Ballangk Mall may suspend or terminate affiliate accounts if:

  • Fraudulent activity is detected
  • Platform rules are violated
  • Misuse of referral systems occurs

All pending commissions may be reviewed or cancelled.

13. Limitation of Liability

Ballangk Mall is not responsible for:

  • Loss of affiliate income
  • Platform technical issues
  • Third-party payment delays

The platform operates on a best-effort basis to ensure fairness and transparency.

14. Changes to the Affiliate Program

Ballangk Mall reserves the right to:

  • Adjust commission rates
  • Modify referral rules
  • Introduce new affiliate features

Any changes will be announced through official platform channels.

15. Contact Information

For affiliate support, please contact:

Ballangk Mall Support  
Email: [email protected]

Phone: +855 10 660 661